Shipping & Delivery
At Belles & Beaus, we want receiving your skincare to feel just as good as using it. We aim to process and dispatch orders as quickly as possible and keep you informed throughout your order journey.
Order Processing
Once your order has been placed, you will receive an order confirmation using the contact details provided at checkout.
Orders are processed before being dispatched. During particularly busy periods, new product launches, promotions, weekends and public holidays, processing may take a little longer than usual.
Once your order has been dispatched, you will receive confirmation where available.
Delivery Times
Estimated delivery times shown on our website or at checkout are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
Occasionally, circumstances outside our reasonable control may cause delays. If we become aware of a significant problem affecting your order, we will do our best to keep you informed.
Delivery Charges
Any applicable delivery charges will be displayed at checkout before you complete your purchase.
Delivery costs may vary depending on your order, delivery location and the delivery service selected.
Delivery Address
Please ensure that your delivery address is complete and correct before placing your order.
If you notice an error after ordering, contact us as quickly as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.
We cannot accept responsibility for delivery problems caused by incorrect or incomplete information supplied by the customer, although we will always try to help where possible.
Tracking Your Order
Where tracking is available, tracking information will be provided once your order has been dispatched.
Please allow some time after receiving your dispatch notification for tracking information to become active.