Terms & Conditions

Welcome to Belles & Beaus.

These Terms & Conditions apply when you use our website or purchase products from us. By placing an order, you agree to these terms.

Nothing in these terms is intended to restrict your statutory rights as a consumer.

About Our Products

We aim to ensure that product descriptions, photographs, ingredients and other information displayed on our website are accurate and up to date.

Product packaging, appearance and presentation may occasionally vary from website imagery without materially changing the product.

Please read product descriptions, directions, ingredient information and warnings carefully before use.

Skincare & Individual Results

Skincare results vary between individuals.

Any information provided on our website regarding product benefits or results is intended to describe the product and its intended cosmetic use and should not be interpreted as a guarantee that every customer will achieve the same result.

Our products and website content are not intended to diagnose, treat, cure or prevent medical conditions.

If you have a known allergy, sensitivity or medical skin condition, you should review the ingredients carefully and seek appropriate professional advice where necessary before using a new cosmetic product.

Placing an Order

When you place an order, you are making an offer to purchase the products in your basket.

You will normally receive an order confirmation after completing checkout. We reserve the right to decline or cancel an order where reasonably necessary, including where:

• A product is unavailable

• Pricing or product information contains an obvious error

• We are unable to authorise payment

• We reasonably suspect fraudulent activity

• We cannot fulfil the order

If we cancel an order after payment has been taken, any amount due back to you will be refunded.

Prices & Payment

Prices displayed on our website will be shown in the applicable currency and will include taxes where required.

Delivery charges, where applicable, will be displayed separately before you complete your purchase.

We may change our prices at any time, but this will not normally affect an order already accepted by us.

Payment must be successfully authorised using one of the payment methods available at checkout.

Promotions & Discount Codes

From time to time, Belles & Beaus may offer promotions, discount codes or special offers.

Promotions may have separate eligibility requirements, expiry dates and conditions.

Unless stated otherwise, discount codes cannot be exchanged for cash and we reserve the right to withdraw or amend promotions where reasonably necessary.

Delivery

Delivery information and estimated timescales are explained in our Shipping & Delivery Policy.

Please ensure that all information supplied when placing your order is accurate.

Returns & Refunds

Returns, cancellations, faulty products and refunds are handled in accordance with our Returns & Refunds Policy and your statutory consumer rights.

Nothing within these Terms & Conditions limits the rights available to you under applicable UK consumer law.

Product Reactions

Everyone's skin is different and sensitivities may occur.

You should follow the instructions and warnings supplied with each product and discontinue use if you experience an unexpected reaction.

Where appropriate, patch testing may be advisable before introducing a new skincare product into your routine.

If you experience a serious reaction or have concerns about your health, seek appropriate medical advice.

Website Content

All content made available through the Belles & Beaus website, including our branding, graphics, photographs, written content and design elements, is protected by applicable intellectual property laws where relevant.

You must not reproduce, distribute or commercially exploit our proprietary website content without permission.

Acceptable Use

You must not misuse our website or knowingly introduce malicious software, attempt unauthorised access, interfere with the operation of the website or use our services for unlawful purposes.

Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under UK consumer law.

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or losses arising from circumstances outside our reasonable control.

If you are purchasing as a consumer, these terms do not affect your statutory rights.

Changes to These Terms

We may update these Terms & Conditions occasionally to reflect changes to our products, services, website or legal requirements.

The terms applying to your purchase will generally be those in force when your order is placed.

Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Contact Us

If you have questions about these Terms & Conditions or an order, please contact Belles & Beaus using the contact information provided on our website.

Belles & Beaus
More than skincare.